Support

Get help without moving the conversation to email.

Use a private ticket for product questions, technical problems, billing, account access, refunds, or security reports. Replies and related order or job context stay with the ticket.

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Tickets are attached to a Neetrix account so replies, purchase context and status stay in one private thread.

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Security reports

Choose Security report when you need to disclose a suspected vulnerability privately. Never include passwords, MFA recovery codes, private keys or server credentials.

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